Privacy Policy

1. Scope

This policy applies to personal information collected through our app, website, and other interactions where we refer to this Privacy Policy. It does not apply to information collected offline or by third parties.

2. Information We Collect

• Account Information: name, phone number, email, profile photo, and login credentials.
• Location Data: real-time GPS and trip history to enable ride matching and safety features.
• Payment Information: payment method tokens, transaction history (processed via third-party processors).
• Device & Usage Data: IP address, device identifiers, app version, crash reports, analytics.
• Communications: messages, ratings, feedback, and support inquiries.

3. How We Use Information

• Provide, operate, and improve the Services.
• Match riders and drivers and manage trips.
• Process payments and send receipts.
• Enhance safety and prevent fraud.
• Communicate with users (ride updates, support, promotions).
• Comply with legal obligations.

4. Sharing & Disclosure

• Drivers/Riders: trip-related details necessary for rides.
• Service Providers: hosting, payments, analytics, customer support.
• Legal Obligations: to comply with laws or protect rights and safety.
• Business Transfers: in case of merger, acquisition, or reorganization.
• With Consent: when you authorize us to share.

5. Data Retention

We keep your data as long as needed to provide the Services, comply with legal requirements, and resolve disputes. Data may be retained longer for safety, fraud prevention, and regulatory purposes.

6. Security

We use technical and organizational measures (encryption, access controls, monitoring) to safeguard your data. No system is completely secure; if a breach occurs, we will act according to applicable laws.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent (where processing is based on consent).
• Request a copy of your data in portable format.

To exercise rights, please contact us at privacy@kekerida.ng.

8. Children

Keke Rida is not intended for children under 13 (or the minimum age required by law in your country). We do not knowingly collect data from children. If we discover such collection, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted in the app or on our website. Continued use of the Services after updates means you accept the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, contact us at: